Technology for accessible accommodation facilities
Barbara Alvino2021-01-18T12:28:00+01:00VDA had the pleasure of attending the seminar "Hospitality accessible: Beyond the slide" organized by Sr. Veronica Donatello, Resp. National Service for the Pastoral Care of Persons with Disabilities. Accessible Tourism is a market that involves 127 million people in Europe, with evidence that the number must double if you consider that people with disabilities almost never travel alone and have a large purchasing power (they spend + 30% compared to the traditional tourist). Accessible tourism therefore, is not only a matter of freedom and dignity for those persons (an important issue), but also opens up new business opportunities, where by adopting necessary measures, the estimated increase in tourism GDP would be up to 20% per annum. We know that making tourist accommodation accessible requires a number of actions that go beyond the technological aspect, but we are also aware that automation systems provides the guest with a stay that is more comfortable, thus improving the traveller’s experience, whilst contributing to the creation of that special Guest Experience, the main challenge within the hospitality market. In this scenario, technology plays a fundamental role in accessible accommodation facilities, it improving access and the enjoyment of the hotel services. There are two main advantages in making a hotel room SMART: Scalability and [...]