VDA explains how to redevelop and renew your Smart Hotel in a safe way to effectively respond to the growing technological competitiveness of the Hospitality world.


With the start of this new 2022, the world of Hospitality is increasingly linked to technological development and the adoption of the latest solutions in the field of Smart Automation. The past year has been a decisive period for investments in technologies to make smart structures, recording specifically an expenditure of 9.5 billion dollars (World Economic Forum).

Hotels that want to keep up with the times and be attractive to customers must know how to conform to the new trends and in many cases proceed with a complete renovation of the accommodation.

Nowadays, hoteliers must have the courage to take a step towards the future, innovating their accommodation facilities through technology. Each organizational system must know how to evolve over time by retraining processes to continue to represent, in the eyes of customers, a model of quality and innovation.

1. Full view

The concept of restructuring concerns the complete transformation of the Hotel’s management system and, therefore, its evolution. The redevelopment project must provide for the adoption of a new perspective, through which to assume a system of balances more efficient and designed to meet the specific needs of the structure and guests.

2. Planning of the project

A redevelopment operation that involves the adoption of smart technologies often involves substantial investments with long-term goals that require careful planning. It is important to set priorities in the restructuring to steer the available budget towards the right objectives.

3. Priorities of the customer

To guarantee the best of quality and services during your stay at the Hotel, the redevelopment priorities must first concern the rooms and private bathrooms. Adapting the spaces to the new needs of guests  (Room Management) and providing a high level of customization of entertainment systems (Interactive TV) makes the Hotel smart and aligned to the needs of an evolving market.

4. Digital opportunities

The installation of GRMS and Interactive TV systems in the Smart Rooms represents a real process of digitalization and alignment to the new software designed for the automation of services and for the customization of functionality. This shift from manual to digital is the focus of the new restructuring concept.

5. Updating the software

The upgrading of a structure at the hardware level remains inconsistent if it does not have the same degree of upgrade at the software level. The risk is that of carrying out a project destined to become obsolete in a short time and unable to remain in line with the technological developments of the sector.

The redevelopment always starts with the software. What must evolve even before the structure is the system’s ability to project into the future and its flexibility to adopt new solutions to improve the quality of the processes.

To meet the highest levels of effectiveness and efficiency, the redevelopment processes of the accommodation facilities must put at the center the Person, whether guest or hotelier. Only through the adoption of a human-centric vision of the future is it possible to establish a sustainable development of the Hospitality market.