SERVICE & SUPPORT
Do you need a reliable and timely Technical Assistance service for your accomodation facility? Our team of professionals will assist you to guarantee the best solution in the shortest possible time.
PEOPLE ARE OUR STRENGTH
Our team of highly qualified experts will assist you and solve your problems quickly and efficiently. By subscribing to our Technical Support subscription you will enjoy numerous benefits that will improve your experience.
Thanks to our Technical Assistance service, you will benefit from a team of professionals, available for you 7/7 from 8.30 am to 12 am, and predefined times for onsite intervention.
OUR EXPERIENCE
We’re an experienced team with over 40 years of experience and around 2,500 structures installed all over the world. Many worldwide luxury and hotel chains have chosen us as their technological partner. We believe that our long track record in the sector allowed us to develop a solid reputation, thanks to our dedication to our customers and the passion for excellence that characterizes us. Our Technical Support service covers the entire national territory, thanks to our teams on the field, the coordination from the headquarters and our technical centers.
A PEOPLE-ORIENTED SERVICE
Our goal is to help customers make the best use of VDA Group’s solutions.
Investing in our Technical Support means saving time, avoiding frustration and ensuring a smooth technological experience. Don’t wait any longer, contact us today to discover how our Technical Support service can help you.
CHOOSE YOUR PLAN
We’re available to help you choose the plan that best suits your needs. Each plan has features and benefits that can make a difference when it comes to getting the appropriate support you need.
No matter which plan you choose, we ensure that our highly talented Technical Support team will do their utmost to answer your questions, solve your issues, and ensure a smooth technical experience.
Contact us to learn more about our technical assistance plans and to start getting the support you need. We are excited to be your trusted partner.
| BASE | PREMIUM | ADVANCED |
|---|---|---|
| Daily online technical support from 8:30 AM to 12:00 AM | Daily online technical support from 8:30 AM to 12:00 AM | Daily online technical support from 8:30 AM to 12:00 AM |
| Fast and predefined intervention times | Fast and predefined intervention times | Fast and predefined intervention times |
| On-site scheduled maintenance | On-site scheduled maintenance | |
| On-site corrective maintenance | ||
| Discounts on current price list for spare parts and technical stocks | Discounts on current price list for spare parts and technical stocks | Discounts on current price list for spare parts and technical stocks |
| Automatic backups | Automatic backups | Automatic backups |
| Repairs | Repairs | Repairs |
Fill out the form and contact us for more information on our plans
OFFICE LINE
+39 0434 516800
8:30-12:30 / 13:30 16:30
OUT OF WORKING HOURS
+39 0434 516800
with personal code
E-MAIL US
Write us at
OFFICE LINE
+39 0434 516800
8:30-12:30 / 13:30 16:30
OUT OF WORKING HOURS
+39 0434 516800
with personal code
E-MAIL US