Solution Provider
Customer satisfaction is the Group’s driving force and lifeblood.
The Group’s deep knowledge of the industry is evident in its valued relationships in the Hospitality sector. Group understands the needs of the market and establishes strong relationships with its customers.
The Group is driven by its ‘People first’ philosophy. One of its main goals is to cultivate the relationship between the individual and the surrounding environment.
Solution Provider
Customer satisfaction is the Group’s driving force and lifeblood.
The Group’s deep knowledge of the industry is evident in its valued relationships in the Hospitality sector. Group understands the needs of the market and establishes strong relationships with its customers.
The Group is driven by its ‘People first’ philosophy. One of its main goals is to cultivate the relationship between the individual and the surrounding environment.
1 PRE SALES
The Group’s support starts from the pre-sales stage, offering consulting services.
We seek to understand the client’s vision, acting as a trusted advisor and offering perspectives the client may not have considered.
The Group develops customized proposals, outlines in detail the system to be installed, and suggesting the appropriate aesthetics.
2 PROJECT MANAGEMENT
The installation phase of the project is entrusted to the Project Manager, who supports the customer in the set up and commissioning of the site, and acts as a liaison between the Project Engineer and the project stakeholders.
The Project Manager commits to the client the supervision and the management of every phase of the project development, actively involved until final installation and providing detailed documentation to be used as a guide to support and develop the property for years to come.
3 TECHNICAL SUPPORT
The Technical Support Team specializes in providing our customers with individual attention.
They are an experienced, knowledgeable group of professionals, most of whom are located in the very same office as our Engineers, Product Development Engineers, Project Managers and Field Services Technicians.
1 PRE SALES
The Group’s support starts from the pre-sales stage, offering consulting services.
We seek to understand the client’s vision, acting as a trusted advisor and offering perspectives the client may not have considered.
The Group develops customized proposals, outlines in detail the system to be installed, and suggesting the appropriate aesthetics.
2 PROJECT MANAGEMENT
The installation phase of the project is entrusted to the Project Manager, who supports the customer in the set up and commissioning of the site, and acts as a liaison between the Project Engineer and the project stakeholders.
The Project Manager commits to the client the supervision and the management of every phase of the project development, actively involved until final installation and providing detailed documentation to be used as a guide to support and develop the property for years to come.
3 TECHNICAL SUPPORT
The Technical Support Team specializes in providing our customers with individual attention.
They are an experienced, knowledgeable group of professionals, most of whom are located in the very same office as our Engineers, Product Development Engineers, Project Managers and Field Services Technicians.
Software Service
Cloud solutions are now a consolidated reality in the world of Hospitality and more and more properties choose platforms capable of offering a software service (SaaS: Software-as-a-Service)
able to evolve in harmony with the technologies of the future.
One of the main advantages of the Internet of Things (IoT) is its ability to manage big data and parse it into information that will then be the basis for data analysis aimed at improving a variety of processes.
The predictive maintenance specifically exploits this data, anticipating and developing targeted interventions in advance of problems.
This contributes to a significant reduction in maintenance costs and downtime, making it an investment that maximizes the life of devices and equipment and building health.
ACCESSABILITY & MONITORING
By connecting to software from a mobile or desktop device, it is possible to access the platform and manage all the properties remotely. It’s possible to create different functions profiles.
FLEXIBILITY & SCALABILITY
Extending the control to other areas is simpler thanks to a flexible software service, totally configurable remotely through the use of web-based tools.
ENERGY EFFICIENCY
The system efficiency assists with controlling both direct and indirect costs for the hotelier.
DATA SECURITY
All the data collected is transmitted to the software software hosted by Amazon Web Services through highly secure protocols (TLS and HTTPS).
SYSTEM UPDATES
The system guarantees 24-hour functionality and maintenance, automatic security and vulnerability updates.
PREDICTIVE MAINTENANCE
The predictive maintenance anticipates and develops targeted interventions in advance of problems.
Software Service Benefits
Cloud solutions are now a consolidated reality in the world of Hospitality and more and more properties choose platforms capable of offering a software service (SaaS: Software-as-a-Service) able to evolve in harmony with the technologies of the future.
One of the main advantages of the Internet of Things (IoT) is its ability to manage big data and parse it into information that will then be the basis for data analysis aimed at improving a variety of processes.
The predictive maintenance specifically exploits this data, anticipating and developing targeted interventions in advance of problems.
This contributes to a significant reduction in maintenance costs and downtime, making it an investment that maximizes the life of devices and equipment and building health.
ACCESSABILITY & MONITORING
By connecting to software from a mobile or desktop device, it is possible to access the platform and manage all the properties remotely. It’s possible to create different functions profiles.
FLEXIBILITY & SCALABILITY
Extending the control to other areas is simpler thanks to a flexible software service, totally configurable remotely through the use of web-based tools.
ENERGY EFFICIENCY
The system efficiency assists with controlling both direct and indirect costs for the hotelier.
DATA SECURITY
All the data collected is transmitted to the software software hosted by Amazon Web Services through highly secure protocols (TLS and HTTPS).
SYSTEM UPDATES
The system guarantees 24-hour functionality and maintenance, automatic security and vulnerability updates.
PREDICTIVE MAINTENANCE
The predictive maintenance anticipates and develops targeted interventions in advance of problems.